DoCoMo achieves top ranking in business customer satisfaction for mobile phone, PHS services

ntttttttttttt

Business customers are more satisfied with mobile phone or PHS services from NTT DoCoMo than any other provider – the third consecutive year DoCoMo has achieved this top ranking – according to the J.D. Power Asia Pacific 2009-2011 Japan Business Mobile Phone Service Studies SM.

n

Four factors were examined to determine overall satisfaction: responsiveness of the sales contact, service content, service quality and cost.

n

During the past year, DoCoMo enhanced its service menu for smartphones and tablet handsets by adding new cloud-based and security services, and also deployed an extra-high-speed, next-generation LTE service, Xi, among many other achievements.

tttttttntttntttntttttttttttt© JCN Newswirenttttttttt