Docomo submits report to gov’t on accident prevention, communication security

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NTT Docomo has submitted a report on extensive measures taken by the company in response to a request from the Ministry of Internal Affairs and Communications issued on January 26 for a full inspection of network infrastructure and operations to prevent interruptions in mobile telecommunications.

In its report, Docomo explains the 16 countermeasures it carried out, spending 3,940 person-days to resolve interruptions that occurred in the company’s mobile communications network, and another 17 measures to prevent similar interruptions from occurring in the future, which required 65,640 person-days.

Docomo also has completed an inspection of its network infrastructure and operations covering 145 categories and comprising 256,966 items, which required 90,450 person-days.

As a result of extensive companywide measures and inspections, Docomo said it has confirmed that its communication network can be operated stably. It said it will continue to strengthen its network infrastructure to support growing smartphone traffic, including countermeasures for an increasing volume of control signals.

Further, Docomo said it has improved its procedures for quickly and accurately informing customers about the operational status of its networks. The company has also re-examined its construction plans and procedures, fully taking into account the impact on customers.