Docomo to offer additional advantages to long-term subscribers

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NTT Docomo will offer two new benefits to long-term subscribers: the Zutto Docomo Discount Course and the Free Course. These benefits will be available for customers completing a two-year contract after June 1.

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Also, starting June 1, Docomo will extend the eligibility of its Zutto Docomo Discount loyalty scheme to customers who have been with Docomo for a minimum of four years under any of their basic “Kake-hodai & Pake-aeru” billing plans. The discount was previously available only after five years.

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The Zutto Docomo Discount Course offers a reward of 3,000 “d points” for Docomo’s loyalty program to customers who sign another two-year contract. The course can be selected in tandem with the Zutto Docomo Discount loyalty scheme. Customers selecting the Free Course will not be eligible for the loyalty scheme, but their basic monthly charge will remain unchanged and they will be entitled to cancel their contract at any time without incurring fees.

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Customers who subscribe to the Kake-hodai Plan for smartphones/tablets and feature phones, the Kake-hodai Light Plan and the Data Plan for smartphones/tablets and routers can choose one of these two options during the two-month period following the completion of a two-year contract. A cancellation beyond that period will incur a fee of 9,500 yen in the Zutto Docomo Discount Course, while Free Course subscribers can switch to the Zutto Docomo Discount Course at any time.

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In a related move, Docomo will raise maximum monthly discounts available under the Share pack 10, 15, 20 and 30 discount services. For example, the monthly discount for Share pack 30 will rise to up to 2,500 yen from 2,000 yen. Also, subscribers of Data M Pack, Data L Pack and Share pack 5 will be entitled to a monthly discount after subscribing for at least four years.

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