Fujitsu to deploy smartphones for JA Bank Hyogo

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Fujitsu has won an order from JA Bank Hyogo to develop a system streamlining the field service operations of their credit business by linking smartphones with the company’s nationwide computer system known as JASTEM.

The Windows F1100 mobile smartphone incorporates the functions of both JA Bank Hyogo’s portable hand-held terminals used in field service operations, and its JASTEM computer system which manages customer savings and loan information. As a result, the new system will provide convenience in handling as well as ensuring robust security during on-site customer visits thus allowing the company to reduce its system implementation costs.

Field service representatives regularly carry both a portable hand-held terminal and mobile phone to on-site visits with the customers. By combining the two systems into one, Fujitsu has eased the burden of carrying both devices and enhanced the convenience of telecommunications and business operations.

Given the extensive security measures built into the smartphone which include data encryption, data wiping software, and fingerprint authentication technology, confidential customer information will be protected even in the remote chance that the device is lost.

The interoperability between JASTEM and the F1100 mobile smartphone was successfully verified in July. System development is currently underway and overall operations (with approximately 1,000 smartphones) are slated to begin in January 2010.