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Lingering Yahoo Mail outage prompts apology

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An outage at Yahoo Mail stretched into its second day on Wednesday, prompting the US Internet pioneer to apologize to unhappy users.

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Yahoo would not disclose the number of email accounts knocked out of service since late Monday night California time.

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“We are very sorry for recent difficulties with Yahoo Mail,” the company’s senior vice president of communication products Jeffrey Bonforte said in a short message posted at Tumblr.

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He blamed the outage on a “hardware problem” at one of Yahoo’s data centers.

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“The issue has been harder to fix than we originally expected,” Bonforte said. “We have dozens of people working around the clock to bring it to a resolution.”

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