OKI launches EXaaS call center service

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OKI on Tuesday launched its EXaaS call center service, a new item on its EXaaS cloud computing service menu for the Japanese market.

The EXaaS call center service is a cloud-based service designed for corporate customers seeking to open and operate call centers without purchasing, operating, and maintaining their own facilities. In addition to providing standard call center functions, the EXaaS call center service meets the specific needs of individual customers, including optional general call center staffing needs.

The EXaaS call center service can dramatically reduce the cost of launching a call center system, while monthly service fees distribute the total cost of operating a call center over time.